Contact Us

Last updated: December 31, 2025

We’re here to help! Whether you have a question about your order, need support, want to inquire about trade/wholesale pricing, or simply want to get in touch — feel free to reach out.

We aim to respond to all messages within 24 hours during business hours.

• Email (fastest response): Jeramismth@gmail.com

• Phone: Office: +44 1788 544 880

• Business Hours: Monday – Friday: 8am – 10pm (UK time)

• Office Address: 57 Somers Rd Rugby CV22 7DG United Kingdom

Shipping & Returns Overview We ship worldwide to all countries.

• Order processing time: 4–12 business days
• Estimated delivery time: 4–8 business days
• Returns accepted within 30 days of receipt
• Refunds processed within 14 days after we receive and inspect your return

For full details, please see our Shipping Policy and Return & Refund Policy.

We are committed to prompt, clear and helpful support — in full compliance with Shopify, Google Merchant Center, and Google Shopping requirements.

We look forward to assisting you!